At Wellness Nest, we work hard to get your order to you quickly, safely, and reliably. Here’s everything you need to know about how we ship your products.
📦 Order Processing Time
- Processing Time: Most orders are processed and leave our warehouse within two business days.
- Weekends & Holidays: Orders placed on weekends or holidays are processed the next business day.
- Need to Change Your Order?
- Contact us within 12 hours of placing your order. Changes can only be made before your order is processed.
Once your order is confirmed, we verify the payment, prepare your items, and carefully package everything for shipment.
🚚 Shipping & Delivery Times
Domestic U.S. Shipping
- Economy Shipping: 3–7 business days
- Standard Shipping: 2–5 business days
- Priority Shipping: 2 business days
International Shipping
- Delivery Time: 14–30 business days (varies by country)
- Delays: Customs inspections and local postal services may cause delays beyond our control.
Note: Delivery estimates start once your order has shipped and may be affected by weather, holidays, or carrier issues.
🔍 Tracking Your Order
- Email Notification: Once your order ships, you’ll receive a confirmation email with a tracking number.
- Didn’t get the email? Check your spam or add support@wellnessnest.co to your safe sender’s list.
- Track Your Package: Use your tracking number to follow the status of your shipment on our website or through the carrier’s tracking tool.
❗ Shipping Issues & Troubleshooting
Wrong Shipping Address
- If you entered the wrong address, contact us within 12 hours to correct it.
- After shipping, we cannot change the address.
- Orders shipped to the wrong address due to customer error are not eligible for refunds or reshipment.
Lost, Delayed, or Stolen Packages
- Delayed Orders: Contact us with your order number, and we’ll investigate with the carrier.
- Marked “Delivered” but not received?
- Check with neighbours or your local post office.
- If confirmed delivered to the correct address, Wellness Nest is not liable for lost or stolen packages.
- Tip: Consider shipping to a secure address (like a work location or PO Box) to avoid theft.
💲 Shipping Costs & International Fees
- Shipping Fees: Calculated at checkout based on your shipping address and delivery option.
- These fees are non-refundable, even under our 90-Day Guarantee.
- International Customs & Import Charges:
- Your country may charge customs, taxes, or import fees.
- These are not included in your order total and are the customer’s responsibility.
- Unfortunately, we cannot estimate or refund these fees.
🎁 Special Offer Available Now!
Order today to take advantage of our exclusive online discounts + 90-Day Money-Back Guarantee—only on the official Wellness Nest website.